Crow Works is dedicated to providing a

World-Class Client Experience

Meet our Client Team

Our Client Team is ready to help you simplify your furniture program. Contact sales@crowworks.com to get connected to an Account Manager!

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Your Manufacturing Partner From Product Design to Delivery

We partner with you to create products that are perfect for your brand’s needs. We can adapt to your buying process and help make your furniture purchasing more streamlined and efficient. Whether shipping directly to franchisees or KEDs, our team will ensure that every order is correct and on-time.

Our Process

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Client Services

We get to know your business’s needs to create solutions specific to your brand

A visit to our design studio and manufacturing campus will help us get to know each other and work through your product and finish mix

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Product Development

Our in-house engineers take care of design, testing, and prototyping for every product

We can value engineer your products and materials to take out cost, when needed

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Production

After prototypes are approved, it’s time to get busy! Every product is made to order in our Killbuck, Ohio facility

Our team completes quality control checks throughout the manufacturing process

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Order Fulfillment

For your first store install, we will send someone from our team to be on-site and make sure everything goes smoothly.

Once your first project is complete, we are all set to repeat for your next location!

Our Capabilities

At Crow Works, we take a holistic approach to building furniture packages for our clients. Every step in the process, from initial conversations to your 100th order, is taken with care.

  • Assist with product and finish selection
  • Floor plan takeoffs
  • MSA and inventory agreements
  • Custom product design & development
  • We use a variety of responsibly-sourced wood species; primarily White Oak, Red Oak, Black Walnut, and Hard Maple
  • Staves run full length of tabletops
  • Staves are hand placed to ensure quality
  • In-house rough mill, CNC, sanding, finishing, and fabrication
  • Choose from our wide range of finishes or work with us to create your own
  • Finished with 2k poly, UV-resistant, low sheen
  • Sealed on all sides
  • Ecolab testing available
  • Steel is sourced in the USA
  • Fully-welded steel chair frames and table bases
  • Modular table bases; mix & match top sizes
  • Durable powder coat finishes
  • In-house upholstery shop
  • Choose from standard textiles or we can use COM/COL
  • Flat, vertical channel, horizontal channel, or tufted cushion options
  • Variety of foam densities and thicknesses available
  • Modular cushions can be easily replaced, if necessary
  • Once all the components are ready, our Fulfillment team assembles, packs, and ships your products
  • Most products come fully assembled
  • Products are carefully packed by our team, then palletized, wrapped, and banded
  • We can include assembly instructions in-box, if requested
  • Client-specific Crow Works distribution email
  • Custom password-protected landing page with MSA, assembly instructions, Client Product Catalog, etc.
  • If any problems arise, we replace first and ask questions later as we know time is critical
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Best-in-Class Lead Times

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Stable Supply Chain

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Low Carbon Footprint

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Urgent Communication

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In-House Engineering